Here's why Cash on Delivery is not illegal in India
This article was originally published in the 30th July 2018 edition of
Several sections of the media reported this week that the ‘Cash on Delivery’ model made popular by e-commerce players in India is illegal. They did so on the basis of the Reserve Bank of India’s (RBI) reply to a Right to Information (RTI) application.
But a close analysis of the RBI’s RTI reply and the relevant legal provisions reveals that the Cash on Delivery model is not illegal, and that the RBI has not said so either.
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